1. Agreement and scope
These Terms of Use (“Terms”) govern your access to and use of Lucky Rips, operated by Lucky Day TCG LLC, doing business as “Lucky Rips” (“Lucky Rips,” “we,” “us,” or “our”), through luckyrips.co, any Lucky Rips application we make available, and related services (collectively, the “Platform”).
The Platform offers randomized in-app pack openings whose possible results are ungraded trading cards and PSA-graded slabs, together with card allocation, a three-day Vault option, shipping, sales of revealed cards to Lucky Rips, and related account credits or payouts (collectively, the “Services”). We do not sell sealed products.
By affirmatively accepting these Terms or placing an order after being presented with them, you agree to be bound by these Terms. If you do not agree, do not create an account or purchase through the Platform.
Please read Section 15 carefully. It contains an agreement to individual arbitration and a class action waiver, subject to exceptions and a 30-day right to opt out.
Our Privacy Policy explains our personal-information practices. Our Responsible Purchasing Policy describes purchasing controls and support. Product listings and promotions may include additional terms presented before participation. Additional terms control only for the subject they address. Nothing in these Terms limits rights or remedies that cannot lawfully be waived.
2. Eligibility and locations
You must be at least 18 years old and have reached the age of legal majority where you reside to create an account or purchase through Lucky Rips.
You represent that the information you provide is accurate; you use the Platform for yourself and not for an undisclosed person; you own or are authorized to use each payment method; you are not prohibited from using the Services by law, sanctions, or an account restriction; and you will follow restrictions that apply to your location.
Services are available only where Lucky Rips makes them available and where they may lawfully be offered. Availability may differ by feature, billing address, shipping address, or physical location. You may not conceal or misrepresent your location to bypass a restriction. Access to the website or receipt of advertising does not establish eligibility to purchase.
If a location becomes restricted, we may stop new transactions there. Subject to applicable law and reasonable verification, we will provide a process for resolving existing orders, returning amounts owed, and arranging delivery of customer-owned inventory.
3. Accounts and verification
3.1 Account security
Unless we approve otherwise, you may maintain one personal account. Do not sell, transfer, or share your account. Protect your credentials and promptly notify support@luckyrips.co of suspected unauthorized access. You are responsible for activity you authorize. Responsibility for unauthorized transactions remains subject to applicable law.
3.2 Verification
We may request information reasonably necessary to verify identity, age, location, payment authorization, or eligibility, including before purchases, shipments, sales to Lucky Rips, or withdrawals. If verification uses a third-party provider, applicable notices and terms will be presented. Any consent required for biometric processing will be requested separately; acceptance of these Terms alone is not biometric consent.
3.3 Review
We may temporarily restrict affected transactions while investigating reasonably suspected fraud, payment disputes, or eligibility issues. A verification delay or account closure does not by itself transfer your lawful property to us.
4. Purchases and Lucky Rips
4.1 Product formats
Lucky Rips offers randomized in-app pack openings whose possible results are limited to ungraded (also called “raw”) trading cards and cards authenticated and graded by Professional Sports Authenticator (“PSA”) in PSA slabs. Lucky Rips does not sell sealed products or manufacturer-sealed packs. The applicable listing will describe the eligible card pool, selection method, quantity, and any published odds or value information. References to card games, manufacturers, athletes, teams, PSA, or other brands do not imply sponsorship or affiliation.
4.2 Product disclosures
Before purchase, review the listing’s price, quantity, eligible card pool, card formats, selection method, allocation rules, and any published odds or value information. The Platform will identify whether an eligible card is ungraded or in a PSA-graded slab and will display the result after selection.
4.3 Randomized contents
When you purchase a randomized product, you accept uncertainty about the specific items received within the disclosed product description.
The value of an item received may be less than the purchase price. No particular card, rarity, grade, resale value, profit, or return is guaranteed unless the product offer expressly says otherwise.
Examples, promotional images, and prior pulls do not guarantee your result. A featured item is not included in every pack unless expressly stated.
4.4 Odds and inventory
If we display probabilities, value ranges, minimums, or maximums, the listing will identify what those statements describe. Do not assume equal likelihood within a displayed range. For inventory-dependent offerings, availability and probabilities may change between purchases. The disclosures applicable to your transaction are those presented when you confirm it.
4.5 Rip authorization
When you purchase a rip, you authorize the Platform to select and reveal a card from the disclosed eligible card pool. A rip does not include delivery of a sealed product. Once selection or reveal has begun, cancellation based only on dissatisfaction with the outcome is unavailable, subject to Section 8 and applicable law.
4.6 Presentation effects
Unless a listing expressly says otherwise, animations, sounds, timing, and reveal effects are presentation features and do not alter an item’s selection or probability.
4.7 Order acceptance and errors
An order is accepted when we confirm it and accept payment. We may reject an order before acceptance for unavailable inventory, suspected fraud, a material listing error, or a legal restriction. We will notify you and return amounts collected for an order we cancel. An unfavorable result is not by itself evidence of an error, and an unusually valuable result is not by itself grounds for us to cancel a valid transaction.
5. Ownership, inventory, and storage
5.1 Ownership
For a randomized rip, ownership of the resulting card passes when payment is accepted and the card is identified and allocated to you. A digital inventory entry represents the underlying physical ungraded card or PSA-graded slab; it is not a separate digital collectible.
5.2 Post-reveal choices
After a card is revealed and allocated to you, the Platform will offer three choices: (a) sell the card to Lucky Rips for 100% of the fair market value (“FMV”) displayed for that card at the time the sale occurs; (b) request shipment, subject to the shipping charge and applicable sales or use tax shown before confirmation; or (c) place the card in the Vault for up to three calendar days while you decide whether to sell it to Lucky Rips or request shipment.
5.3 Three-day Vault period and automatic sale
The three-day Vault period begins when you select Vault, as shown by the Platform. By selecting Vault, you authorize Lucky Rips to purchase the card automatically if you do not request shipment or complete an earlier sale before that period expires. The automatic sale price will be 100% of the FMV displayed in the Platform at the moment the automatic sale is processed, which may be higher or lower than an earlier displayed value. We will not send a reminder before the deadline. You are responsible for monitoring the deadline and acting before it expires. Once the automatic sale is completed and the proceeds are credited or paid, ownership transfers to Lucky Rips.
5.4 Missing or damaged inventory
If an item is lost, materially damaged, or unavailable while in our custody, we will notify you and offer an appropriate remedy, such as a replacement acceptable to you or monetary compensation based on reasonable evidence of the item’s value. This does not limit additional rights available under law.
6. Fair market values and sales to Lucky Rips
6.1 Fair market value
Lucky Rips determines and displays an FMV for each revealed card in the Platform. FMV is our good-faith estimate based on information we consider relevant, which may include recent comparable sales, condition, professional grade, rarity, liquidity, and available market data. FMV is not an independent appraisal, a guaranteed third-party sale price, or a promise that another marketplace will assign the same value. FMV can change over time.
6.2 Sale price
If you choose to sell a card to Lucky Rips, the sale price is 100% of the FMV displayed in the Platform for that card at the moment the sale is processed. The Platform will show the applicable FMV when you initiate a sale. For a card left in the Vault through the three-day deadline, the sale is processed automatically under Section 5.3 using the FMV displayed at that moment.
6.3 Completed sales
When a voluntary or automatic sale is processed and the stated proceeds are credited or paid, ownership transfers to Lucky Rips. A completed sale is final except in cases of error, fraud, mutual agreement, or a remedy required by law. An earlier displayed FMV does not lock the sale price unless the Platform expressly confirms otherwise.
7. Payments, credits, and withdrawals
7.1 Prices and fees
You authorize charges you confirm for purchases, taxes, shipping, storage, and other disclosed services. Fees will be presented before confirmation, and fee changes apply prospectively.
7.2 Balance categories
If offered, the Platform will distinguish purchased store credit, promotional credit, and withdrawable proceeds. Purchased store credit is acquired for eligible Platform purchases. Promotional credit is provided without payment and is subject to the promotion. Withdrawable proceeds are amounts expressly identified as eligible for cash withdrawal, such as eligible proceeds from selling a card to Lucky Rips. No balance is a bank deposit or investment, and we do not promise interest or deposit insurance.
7.3 Store credit
Purchased credit may be used for eligible purchases and is not redeemable for cash except where disclosed or required by law. We will not require additional purchases to obtain a refund otherwise legally owed.
7.4 Withdrawals
If withdrawals are offered, supported methods, minimums, limits, fees, and expected processing times will be shown before submission. We may require reasonable identity, payment, and tax verification. Withdrawals must go to an account you own or may lawfully use. We may delay affected funds during a reasonably necessary fraud investigation, payment settlement, or legal hold and, where permitted, explain the delay and action required.
7.5 Payment disputes
You may exercise lawful chargeback and payment-dispute rights. Knowingly false payment claims are prohibited. We may restrict disputed transactions while investigating, but a good-faith dispute alone does not forfeit unrelated funds or inventory.
7.6 Taxes and providers
We collect and remit taxes where required. You remain responsible for taxes imposed on you that we need not collect. Third-party payment providers may process transactions under their own terms and privacy notices. Saving a payment method does not authorize recurring charges unless you separately agree.
8. Cancellations, returns, and refunds
Except where a listing provides otherwise or applicable law requires a remedy, completed rips and revealed randomized purchases are final. Dissatisfaction with a card’s value, rarity, condition, grade, or lawful randomized result is not a basis for a refund. Lucky Rips does not sell sealed products.
These limits do not eliminate remedies for unauthorized transactions, duplicate charges, non-delivery, counterfeit goods, material misdescription, damage for which we are responsible, or other legally protected claims.
Contact support@luckyrips.co promptly with the order number and relevant details. We may request reasonable photographs, packaging information, or return of an item. We will cover reasonable return shipping when the return results from our error or a defect for which we are responsible.
Required monetary refunds will be issued through the original payment method where practicable or another lawful method agreed with you. We will not substitute store credit for a legally required monetary refund without your agreement.
9. Shipping and product condition
9.1 Shipment requests
You may request shipment after a card is revealed or during its three-day Vault period. Provide a complete, accurate address in a supported destination. The shipping charge, applicable sales or use tax, and estimated fulfillment time will be disclosed before confirmation. A shipment request must be completed before the Vault deadline to prevent the automatic sale described in Section 5.3.
9.2 Delays
We will comply with applicable shipment deadlines and provide required delay notices, cancellation choices, and refunds. An estimated delivery date does not eliminate these obligations.
9.3 Transit issues
Contact us promptly about a missing, damaged, or incorrect shipment. We will investigate and coordinate carrier claims as appropriate. Delivery to a carrier does not eliminate our obligations to you. Risk of transit loss remains with us until delivery to your designated address, except where applicable law provides otherwise.
9.4 Address errors
You may be responsible for reasonable additional costs caused by an incorrect address you provide. We remain responsible for errors we cause.
9.5 Condition and grading
Cards are offered only as ungraded (“raw”) cards or PSA-graded slabs. Ungraded cards may have ordinary manufacturing or handling imperfections consistent with their description, and we do not guarantee that an ungraded card will receive any particular grade. A PSA-graded card will be identified by the PSA grade shown in the Platform. We do not guarantee future regrading results, market value, or that PSA will preserve a prior grade. Cards must nevertheless conform to their material descriptions.
10. Promotions and responsible purchasing
10.1 Promotions
Promotions may have eligibility requirements, expiration dates, redemption limits, and other conditions disclosed before participation. Promotional credit is not cash unless expressly stated. We may change or discontinue future promotions. Changes will not retroactively remove benefits already earned under an accepted offer except to correct an error, address fraud, or comply with law.
10.2 Responsible purchasing
Purchase only within your budget. Collectibles are not a reliable source of income, and additional purchases do not guarantee recovery of prior spending. You may request a budget limit, cooling-off period, or self-exclusion through support@luckyrips.co.
Once a self-exclusion becomes effective, we will block new purchases and additions of funds for the applicable period and suppress promotional communications to the extent within our control. We will maintain support for lawful withdrawals, refunds, and shipment of existing inventory. You may not evade a restriction through another account. Self-exclusion does not reverse valid prior purchases or waive an existing legal right.
11. Acceptable use and intellectual property
You may not engage in fraud or unlawful financial activity; submit knowingly false payment disputes; bypass age, location, verification, or account restrictions; exploit errors or manipulate item allocation; use automated tools to disrupt the Platform or unfairly obtain restricted offers; impersonate or harass others; upload malicious software; interfere with security; or copy, reverse engineer, or commercially exploit Platform software or content except as permitted by law or written authorization.
We grant you a limited, personal, revocable, nonexclusive, nontransferable license to use the Platform in compliance with these Terms. Platform software, branding, and original content belong to us or our licensors. Purchasing a collectible does not transfer intellectual-property rights in its artwork, characters, trademarks, or other protected material.
12. User content and third parties
You retain ownership of content you submit. You grant us a nonexclusive, worldwide, royalty-free license to host, reproduce, display, and adapt that content as reasonably necessary to operate the features you use. This license ends when the content is removed, except for reasonable backup retention, legal obligations, and copies already shared through features you used. Personal information remains subject to our Privacy Policy.
We may remove unlawful or abusive content and restrict users who violate these Terms. Publicity use of your name, likeness, testimonial, or opening footage beyond the feature you requested requires any additional permission required by law.
Third-party services may have separate terms. We are not responsible for independent third-party conduct, but their involvement does not eliminate our responsibility for our own obligations. Send intellectual-property complaints to legal@luckyrips.co with the protected work, disputed material, its location, your contact information, a good-faith statement, an accuracy and authority statement under penalty of perjury, and your signature.
13. Suspension and termination
We may suspend or terminate access for a material breach, reasonably suspected fraud, security concerns, legal requirements, or discontinuation of the Services. Where appropriate and legally permitted, we will provide notice and an opportunity to resolve the issue. You may request account closure through support@luckyrips.co.
Suspension, closure, or deletion does not automatically forfeit lawful balances or customer-owned inventory. Subject to legal restrictions and reasonable verification, we will arrange payment of amounts owed and fulfillment or return of inventory. We may reverse fraudulently obtained benefits and recover amounts lawfully owed, but will not confiscate unrelated property as a penalty. Unclaimed property will be handled under applicable law.
14. Disclaimers, liability, and indemnification
14.1 Platform availability
To the extent permitted by law, the Platform is provided “as is” and “as available.” We do not guarantee uninterrupted or error-free access. This does not override express product descriptions, fulfillment obligations, or warranties that cannot lawfully be excluded.
14.2 Indirect losses
To the extent permitted by law, neither party is liable to the other for unforeseeable or indirect consequential losses arising from these Terms. We do not guarantee speculative profits, future collectible appreciation, or resale opportunities.
14.3 Liability cap
To the extent permitted by law, our aggregate liability arising from these Terms will not exceed the greater of $100 or the amount you paid us during the 12 months before the event giving rise to the claim. This cap does not limit our obligation to deliver purchased items, return lawful balances, provide legally required refunds, or compensate you for customer-owned property lost or damaged while in our custody. It also does not apply to fraud, willful misconduct, gross negligence, or liability that cannot lawfully be limited.
14.4 Third-party claims
To the extent permitted by law, you agree to indemnify us against reasonable losses from third-party claims directly caused by your unlawful conduct, intentional misuse, or infringement through content you submit. This does not apply to losses caused by our own misconduct or breach. We will promptly notify you and reasonably cooperate in the defense. No settlement may impose an admission or nonmonetary obligation on you without your consent.
15. Dispute resolution and arbitration
15.1 Informal resolution
Before starting arbitration, either party should send written notice describing the dispute and requested resolution. Send notices to legal@luckyrips.co or the address in Section 17. We will use your account contact information. The parties will try to resolve the dispute for 30 days after receipt. This process does not prevent urgent relief, a regulatory complaint, or a filing needed to preserve a deadline.
15.2 Agreement to arbitrate
Except for the exceptions below and a timely opt-out, you and Lucky Rips agree to resolve disputes arising from these Terms or the Services through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs this arbitration agreement. AAA rules are available at adr.org.
15.3 Procedure and costs
Arbitration will occur remotely or in a location reasonably convenient to you, consistent with AAA rules. Fees will be allocated under applicable law and AAA rules, and we will pay amounts those rules require a business to pay. The arbitrator may award remedies available under applicable law on an individual claim and must issue a reasoned written decision. Statutory rights to recover attorneys’ fees remain available. Courts will decide disputes about whether an arbitration agreement was formed and the enforceability of the class action waiver.
15.4 Exceptions
Either party may bring an eligible individual claim in small claims court. Either may seek temporary court relief to preserve rights pending arbitration. Nothing restricts reports to government agencies or claims and remedies that cannot lawfully be required to proceed in arbitration, including nonwaivable public injunctive relief.
15.5 Class action waiver
To the extent permitted by law, you and Lucky Rips may bring claims against each other only in an individual capacity, not as a plaintiff or class member in a class or representative action.
This does not prohibit coordinated administration permitted by applicable AAA rules. If the waiver is unenforceable for a particular claim or remedy, that claim or remedy will proceed in court, while otherwise enforceable individual claims may remain in arbitration.
15.6 Right to opt out
You may opt out of arbitration and the class action waiver by sending notice to legal@luckyrips.co within 30 days after first accepting these Terms. Include your name, account email, and a clear statement that you opt out. Opting out does not affect access to the Services.
15.7 Future changes
Material changes to this section will not apply to disputes already identified in writing. You may reject a future material change by notifying us within 30 days after notice; the prior version will then apply.
15.8 Unavailable arbitration
If AAA cannot administer a dispute, the parties may agree on another provider. If they do not agree, either party may ask a competent court to appoint an arbitrator or otherwise resolve the dispute as applicable.
16. Governing law and general terms
These Terms are governed by California law, except that the Federal Arbitration Act governs Section 15 and mandatory consumer protections applicable to you remain in effect. For disputes properly proceeding in court, the parties consent to state and federal courts located in Los Angeles County, California, except where law permits you to proceed elsewhere or an eligible claim is brought in small claims court.
We may update these Terms prospectively. We will give reasonable notice of material changes and obtain renewed agreement where required. Changes do not retroactively alter completed purchases or accrued rights.
We may send account, security, order, and legal notices electronically using your contact information or the Platform, subject to consent requirements. Marketing consent is separate, and you may unsubscribe from marketing without giving up order support.
Events outside our reasonable control may delay performance. We will take reasonable steps to reduce the impact. Such events do not eliminate legally required refunds or obligations concerning your property.
These Terms and applicable additional terms are the entire agreement concerning the Services. Failure to enforce a provision is not a waiver. If a provision is unenforceable, the remainder continues, subject to Section 15. You may not transfer your account without our consent. We may assign these Terms in a business transfer if the successor assumes our obligations and your rights are not reduced. Provisions that reasonably should continue after termination will survive.
17. Contact
Lucky Day TCG LLC d/b/a Lucky Rips
9663 Santa Monica Blvd. #933
Beverly Hills, CA 90210
Customer support: support@luckyrips.co
Legal notices and arbitration opt-outs: legal@luckyrips.co
Website: luckyrips.co