1. Our approach
Lucky Rips offers collectible products that may contain randomized contents. The anticipation can be fun, but uncertainty can also encourage spending beyond a person’s original plan. This policy explains the product clearly and provides practical ways to pause or stop purchases.
Lucky Rips is available only to adults who are at least 18 and have reached the age of legal majority where they live.
2. Know what you are buying
A randomized product may contain an item worth less than its purchase price. No card, rarity, grade, resale price, profit, or return is guaranteed.
Collectibles should be purchased for enjoyment and collecting. They are not a reliable way to earn income, replace savings, pay bills, or recover earlier spending. Market estimates can change quickly and may differ among sellers and marketplaces.
Before purchasing, review the product type, price, number of included items, condition or grade information, selection method, any published odds or value ranges, shipping costs, and refund restrictions. Ask support@luckyrips.co if a material detail is unclear.
3. Make a purchasing plan
- Choose a firm entertainment budget before opening the Platform.
- Use money left after necessities, bills, savings, and debt obligations.
- Set a time limit and take regular breaks.
- Track total purchases, fees, and shipping costs rather than focusing on a single result.
- Do not increase spending to chase a particular card or recover prior spending.
- Do not borrow money, use funds belonging to someone else, or conceal purchases.
- Consider waiting 24 hours before making an unplanned purchase.
4. Signs it may be time to stop
Consider a break or self-exclusion if you:
- Spend more time or money than intended.
- Make repeated purchases to change how you feel about an earlier outcome.
- Use money needed for rent, food, healthcare, debt, or other necessities.
- Borrow, sell essential property, or hide purchases from people you trust.
- Feel anxious, restless, angry, or unable to stop when attempting to take a break.
- Allow purchasing to interfere with work, school, sleep, relationships, or health.
You do not need to identify with every sign before using a control.
5. Account controls
Email support@luckyrips.co from the address connected to your account to request any available control:
| Control | What it does |
|---|---|
| Purchase limit | Sets a maximum eligible purchase amount for a stated daily, weekly, or monthly period. A request to reduce a limit should take effect as soon as reasonably practicable. An increase may be subject to a waiting period. |
| Cooling-off period | Blocks new purchases and additions of funds for a selected temporary period. |
| Promotional opt-out | Stops promotional email and text messages to the extent within our control. Essential account and order communications may continue. |
| Self-exclusion | Blocks new purchasing for the selected exclusion period, as described below. |
We may request reasonable identity verification before changing an account. Controls become effective when confirmed by Lucky Rips. You remain responsible for activity completed before a control became effective.
6. Self-exclusion
You may request self-exclusion for a stated period or indefinitely by emailing support@luckyrips.co with the subject “Self-exclusion request.” Include the account email and requested duration. Do not include sensitive identity documents unless we request them through an appropriate channel.
When self-exclusion becomes effective:
- New purchases and additions of funds will be blocked for the exclusion period.
- We will suppress promotional communications to the extent within our control.
- You may not create or use another account to bypass the restriction.
- Customer support will remain available for lawful refunds, withdrawals, and shipment of existing customer-owned inventory.
- Self-exclusion will not by itself cancel a completed purchase, transfer your inventory to us, or waive any legal right.
A fixed exclusion will remain in place until its stated end. We may require a waiting period and account review before restoring purchasing access. An indefinite exclusion will not be lifted merely because of an immediate request; contact support for the then-current review process.
7. Independent support
If spending is causing distress or financial harm, consider speaking with someone you trust and a qualified financial or mental-health professional. In the United States, the SAMHSA National Helpline provides confidential treatment referral and information. If you or someone else is in immediate danger, call emergency services.
Lucky Rips customer support can apply account controls but does not provide medical, psychological, financial, tax, or legal advice.
8. Contact
Lucky Day TCG LLC d/b/a Lucky Rips
9663 Santa Monica Blvd. #933
Beverly Hills, CA 90210
Responsible-purchasing requests: support@luckyrips.co
Legal questions: legal@luckyrips.co